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Port operations have resumed

Container availability might be delayed for weeks

DP World Executive Vice President of Oceania, Nicolaj Noes has released a statement advising that their operations have now resumed at all four ports across Australia following successful tests of key systems.

Nicolaj advised:
“We expect that approximately 5,000 containers will move out of the four Australian terminals today, 13. November. While we are pleased to have resumed our port operations, this does not mean that this incident has concluded. Our investigation and ongoing remediation work is likely to continue for some time. The ongoing investigation and response to protect networks and systems may cause some necessary, temporary disruptions to our services in the coming days. This is a part of an investigation process and resuming normal logistical operations at this scale.

We recognise the disruptions caused by this incident and sincerely appreciate your understanding and patience during this period. Trust and security are fundamental to our business and our priority is the protection of our customers, employees and partners. Rest assured we will continue to take steps to protect our network and our systems in order to support the flow of freight.”

The backlog caused by the cyber incident is still yet to be determined but it is likely that this, along with the ongoing Industrial Action will cause significant delays in container availability over the coming weeks.

Our team will continue to work hard to retrieve as many containers as possible in the coming days and weeks and keep you informed as further information becomes available.

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