OUR PEOPLE

Where passion meets responsibility.

National Operations Manager Michael Clague began as a trainee with Henning Harders in 1991.

Consider us your personal freight concierge

Whatever your industry, we take care of all aspects of the supply chain – monitoring orders, vendor management, cargo consolidation, optimising container space, choosing the right carriers, cost control and auditing, customs clearance, warehousing, value-added services and timely delivery. We can provide you with expert advice to improve revenue and streamline processes within your specific industry.

The result: greater efficiency, increased supply chain flexibility and better inventory control, all with a direct impact on your bottom line and brand reputation.

Exceptional staff and quality training

The “Henning Harders family” includes over 130 staff members, many of them logistics, customs and freight forwarding specialists, who have been with the company for many years or even decades. Our clients rely on our staff for their professionalism, innovative thinking and genuine interest in their business.

Our training instils an exceptional customer service philosophy and equips our employees with the education and skills to achieve our service standards.

What our clients have to say

One-Key-Account-Manager policy

At Henning Harders, every client, large or small, is assigned one dedicated Key-Account-Manager to personally manage their business needs. This experienced staff member is supported by a team of specialists in logistics, customs, import and export forwarding.

Our unique service model provides clients with:

  • Direct and personal contact
  • Efficient flow of information
  • Prompt and effective handling of requests and questions
  • Regular reviews to strengthen their supply chain
  • Prompt resolution of any issue
  • A quality-assured customer experience 

One client

one key account manager

Our staff expertise is the key to our service excellence 

Henning Harders supports the development and training of staff beyond their initial qualifications through active membership and attendance of seminars and courses held by Industry bodies such as CBFCA.

In-House Professional Training Programs equip our employees with the appropriate tools and techniques to achieve continuous improvement of our business processes and motivate them to aim for industry leading service excellence.

We invest in our employees and require them to undergo a “European Style” apprenticeship. Employees work their way through all departments in the company and gain a solid understanding of all facets of our business and industry.

This enables them to gain all-round knowledge to provide clients with personalised one-on-one service. They also develop deep expertise in key customer industries which help build the long-term customer relationships that are the foundation of our business.

Contact us
for enquiries

Contact us
for enquiries

More about our company

Essen-BW

Our Story

The story of Henning Harders goes back to 1958, when young Henning Harders arrived in Sydney from Hamburg. Thanks to a strong culture of customer service excellence the company has grown to become one of Australia’s most trusted providers of logistics and supply chain services.

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Henning Harders Management

Our Management

Getting goods to their destination safely, efficiently and on time requires know-how and a high level of care. We have the experience, continuity, expertise and motivation to deliver a tailored and streamlined supply chain, which improves our clients’ business.

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mission_thumbnail

Mission & Values

Our Mission and Values describe what we stand for and what customers and supply chain partners can expect from us. Find out what’s behind our reputation for customer service excellence.

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